Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Yes, we can custom make any of our handcrafted items to your liking as long as requested gemstones or materials are in stock.
Gift wrapping and packaging
Yes, we can package and gift wrap for any occasion upon request.
Sizing details
Yes, we can adjust to whatever size needed.
Care instructions
Do not immerse into water or any chemicals.
Do not shower or bathe while wearing our creations to avoid damage to gems and metals.
Returns and Cancellations?
I will gladly accept returns and exchanges.
Please contact me within 14 days of delivery.
Ship item(s) back to me within 21 days of delivery.
Conditions of return:
Buyers are responsible for return shipping costs. If the item(s) is not returned in its original condition, the buyer is responsible for any loss in value.
The following items can’t be returned or exchanged.
• Custom or personalized orders.
• Essential Oils. (for health/hygiene reasons)
• Items on sale.
I do not accept order cancellations.
Please contact me if you have any problems with your order.